Working in any hierarchical and structured organisation, one always had a boss, someone to whom one is answerable and someone who always gauged your performance and guided you to achieve the best. I too had my bosses and one always had subordinates, for whom one was the boss. After retirement, I realised that I was not my own boss as one had to be answerable for the actions to someone or the other.
Bosses under whom I worked can be classified as :-
- Category 1. I know most of it and I know that I know most of it. The best boss to work under, who will only give you a few directions and believes in delegation. The boss knows the team well and capability of each one in the team and assigns tasks accordingly.
- Category 2. I know bit of it and I know that I know only a bit of it. Depends heavily on the subordinates and accepts inputs from them. The subordinates while providing inputs need to be well aware that it may be implemented at times in full.
- Category 3. Knows nothing, but presumes knows everything. Most difficult to work with as a subordinate and does not seem to have any faith in the subordinates. You will always keep getting orders and not directions as to how to execute a task and for sure, it will keep changing from hour to hour and at times from minute to minute.
One can never select one’s boss, especially in the army and one got to accept them As Is. I had been lucky during my service that I got a good lot of the Category 1 bosses, The distribution of the bosses were:-
- Category 1. 52%
- Category 2. 8%
- Category 3. 40%
How they will perform in a given scenario is an interesting study. Let us take the case of a senior executive (a General or a CEO) flying in from the head office or the higher headquarters and need to be briefed for about 10 minutes by the boss under consideration.
- Category 1. Will call the subordinates concerned, give out clear directions as to the slides to be made (at times makes it himself) and ask for any inputs from others. The slides only if must, may undergo a few changes. He may conduct one rehearsal and accept most inputs from the subordinates.
- Category 2. Will call the immediate subordinates and explain to them the task in hand and accept inputs from them. The subordinates will have to provide the slides and the script and at times explain all that is written too. The boss puts in extra effort to understand the contents. There will be a few rehearsals and hardly any changes except for those where the boss finds difficulty in explaining.
- Category 3. You and the entire sundry in the organisation, whether connected with the briefing or not, will be summoned for a conference, which will last for at least an hour. Some orders will be given out regarding the number of slides to be made, who will provide the data, etc. The most important aspect covered will be the tea and snacks to be served to the executive and at times even the flower arrangements to be placed in the office. The number of slides to be made would be around 40 and everyone knows that there would not be sufficient time, even to flash all the slides. The slides will undergo umpteen changes and will never be finalised till the eleventh hour. There may be many a rehearsals, but the number of changes the slides undergo will make them meaningless.
NEVER forget to save your initial draft. At the end of the day, with all the modifications and corrections, you will find the end product almost similar to your initial draft.
The final result you all can guess, but ultimately it is the subordinates who suffer, with all the unproductive work.
True! *Hard Facts of Life*
A retired MD of a Bank came to a branch in Chandigarh where nobody recognised him, as the branch is run by new generation people.
He had to identify himself as ex-MD of the same Bank.
Curiously one employee of that branch asked him, “how is life after retirement”?
The ex-MD said, ” *I have realised that after Chess game is over, the King and the Soldiers are kept in the same box* “.
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Probably the best boss is the one who trains his/her subordinates to handle his/her responsibilities.
If the boss cannot be replaced, he/she cannot be promoted!!
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👍😄
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As rightly said, the best boss is Category one. However, in that category very few are very effective and efficient. They trust their competent subordinates totally and give them freedom to act and take decision. Give enough space to subordinates to grow and support their decisions. They project their subordinates to their bosses. They can do this because they are confident and have no fear of getting shadowed by their subordinates. They lead a very happy and efficient team and are successful even in VUCA (Volatile, Uncertain, Complex and Ambiguous) environment.
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Sirji as usual enjoying reading your blogs …..
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Dear Reji, Your blog always makes a very interesting reading. Continue with this excellent job. Missed calling you back. Events overtook my departure from US. My sincere apologies. Fond Regards Ramu Lt Gen K R Rao,PVSM,AVSM,VSM,(Retd)
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Hi Reji – Awesome!! We only know that the likes of category 3 are on the rise!
The character defined for them is too close to reality. Thanks RK
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Tops as usual, Reji. We have discussed this aspect of leadership many times in the past and you have now put pen to paper.
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That’s a good one ! the % that we may segregate may be different , should start calculating, rough estimates surely indicate category 3 to be more than 50 % !!
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Sirji, I can connect with you a lot on this article as usual…. Great sir …..
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Somebody from IIM Ahmedabad was asking me about details of your educational qualifications. They are looking for a suitable person for the post of the DEAN. I said you will not be able to pay him what he deserves…
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